Sunday, June 20, 2021

SAFELINK & EBB comical SCAMS

 Beware if safelink a product of Tracfone sends you a SIM card making it look easy to switch to free "Lifeline" mobile service.  Easy it is not. Prepare to get sent on a crazy run around on page after page of senseless, highly disorganized websites and equally clueless customer service phone numbers asking the same series of questions over and over again. Like the "How can we help you" statement followed by a LOGOUT button (no text entry field or touch selection) After filling out a dozen personal I.D. questions the nineth time then you are told " You have an application on file go to My Status" but no such item is to be found in any logical sequence or order.  

This is what happens when the government gives money to private companies without telling them how to do FAIR business. ISPs like Spectrum and telecoms like Tracfone then set up the written equivalent of the TV game show "WIPE OUT" laughing all the way to to Wall Street while many consumers are cheated out of services they qualify for!

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